About the Program
- What is Rent Relief through Stable Home Fund?
- How is Rent Relief funded?
- Contributing to the Rent Relief Fund
- Are there any interest, rent relief origination, or early repayment fees?
- Besides Rent Relief, what other assistance or help can I obtain?
- Are loans guaranteed if owner/operator contributes?
About the Loan
About the Application Process
- How can I apply for rent relief?
- What is the status of my application?
- Why does Esusu request information such as age, race, ethnicity and gender? Does this create a conflict with Fair Housing/Fair Lending Acts?
- How is my Property Manager involved in the application process?
- Do applicants need to be enrolled in Rent Reporting to apply for Rent Relief?
- Is credit score considered during application review process?
Rent Payment Solutions
- How to submit a manual Rent Relief loan payment?
- How do I complete Bank Verification (Rent Relief)?
- Can I do a manual verification if my bank isn't supported by Plaid?
- How do I sign the Rent Relief Note (Loan) Agreement?
- What are the steps to retrieve my missing Rent Relief Note (Loan) Agreement?
- How do I cancel my application?