For your convenience, payments for your Rent Relief loan are automatically withdrawn from your linked bank account on the day of your due date. While payments are typically automatic, you can also make a manual payment at any time to pay ahead or catch up on a balance.
Before You Start:
- Ensure your linked bank account has sufficient funds.
- Confirm your bank details are active in your Rent Payment Solutions account.
- Confirm there are no restrictions on your bank account preventing withdrawals.
Making a Manual Payment Step-by-Step Guide
- Access the Rent Payment Solutions portal.
- Log in to your account using your login credentials.
- Locate your loan by clicking on "Active Loans” in the left navigation menu and click on your Loan ID.
- Click the "Make Payment" button.
- Choose your payment option:
- "Regular Payment": One payment for the current amount due. This is the current month's due plus any past payments that are outstanding.
- "Payoff": Settles your entire outstanding loan balance.
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Review the transaction amount and payment method for accuracy.
- Click the "Submit" button. Your payment will not be processed if this step is skipped.
- Process complete.