Communities
myEsusu
- How much does this service cost?
- Can I sign up with myEsusu if I pay my rent with a credit card?
- Can I sign up with myEsusu if I pay my rent with cash or money order?
- How far back can myEsusu report rent payments?
- How do I add a coupon code for myEsusu?
- If I can't find all my previous rent payments, can I add them later?
Resident Portal
Mobile App
- How do I create an account?
- I forgot my password. How can I reset it?
- How do I update the app to the latest version?
- Why is the app crashing or not working properly?
- How do I change my account settings or profile information?
- How can I delete my account?
Rent Reporting Education
- How does Esusu Rent Reporting impact my credit score?
- How does Rent Reporting appear on my credit report?
- The address reported in my credit report does not match my current address.
- The reported amount on my credit report does not match my rent payment.
- I've opted in to receive Esusu Rent Reporting but my account shows closed on my credit report.
- Why does my credit report show Esusu rent reporting as a loan?