Here are some helpful tips to guide you in selecting the right rent payments and making sure everything is reported accurately. Taking a moment to review these can help avoid mistakes and ensure you receive proper credit for your eligible payments.
- Select all rent transactions associated with your current lease, up to 24 months.
- If your rent amount changes due to utilities or added fees, you can still include those payments.
- If your rent increased after renewing your lease at the same address, feel free to include payments from your previous lease term.
- If you received move-in specials, such as a free first month, your reporting will begin once your payments start.
- For advance or split payments, select all related transactions and we will determine which ones qualify.
- If you share rent with roommates, enter only your portion and select payments that match what you pay.
- Check back regularly to make sure your rent is being reported correctly.
- If something doesn’t look right or you need help, our support team is here for you.