Relief fund payments are set up as zero-percent interest payments with no hidden fees and no origination fees. The objective is to leverage philanthropic capital to help people get back on their feet after experiencing short-term financial setbacks.
The program also follows a pay-it-forward model. Applicants are asked to set up a 12-month repayment plan via the application portal and, once approved for funding, they are requested to repay the funds they receive through monthly installments. This is to ensure that the program remains sustainable and can support more renters in times of financial crisis, while not adding any financial burden to the recipients.