During a period of unexpected financial hardship, renters living in Esusu properties have access to apply for Rent Relief – a forgivable, interest-free, and penalty-free loan – when they are unable to make a rental payment. Through Esusu's non-profit partner, Stable Home Fund, Rent Relief may pay up to three months of rent (or up to $5,000) directly to the owner/operator, and renters make best efforts to repay the disbursed funds over a 12-month repayment term.
The Rent Relief Program started operating in 2020 at the height of the pandemic. It is designed as a rapid-response emergency rental assistance fund for renters to help them navigate one-time financial shocks and crises.