Our portal will automatically lock you out of your account after three unsuccessful login attempts. You may follow the steps below to reset your password and unlock your account.
1. Go to the Login Page and click "Forgot your password?"
2. In the next screen, enter your Login information and the CAPTCHA code.
3. Click "Change password", then check your email for the password reset link. You may also check your spam or junk folder if you do not see the email in your primary inbox.
4. Click the password reset link -- this will redirect you to the login page where you can create your new password.
If you continue to encounter issues after completing the steps above, feel free to reach out to our Support team at firstname.lastname@example.org.